Q: How do I get my books and supplies?
A: All materials need to be ordered online through this website. You will find instructions on how to order your books under the textbooks tab.
Q: How long do I have to to charge items to my student account?
A: Student Account charging dates are as follows:
• Fall Semester: Opens August 1st- Closes 2nd Friday of the semester
• Spring Semester: Opens December 14th- Closes 2nd Friday of the semester
• Summer Session: Opens May 10th- Closes 1st Friday of the session
*Dates are subject to change. Watch the South Central College Bookstore website for any date changes. We are unable to allow student account charges after the closing date.
Q: What is my SFA or Account Number and where can I find it?
A: Your account number/SFA number is your student ID number. Once logged in to e-services it will be at the top of your screen and at the top of your class schedule. You can also find it on your SCC issued student ID card. This is the ID number you will need to use when you checkout.
Q: I want to use my financial aid to pay for my books. What do I select at checkout?
A: Select the “Stud Acct/PSEO/Other” option from the dropdown menu. You will need to put in your student ID number when prompted for your account number. We do require a current FAFSA on file with the college in order for you to charge your books.
Q: I am a PSEO student, how do I get my books?
A: The PSEO program pays for all required textbooks for students enrolled in classes at SCC. As a PSEO student you will need to create a bookstore account and place an online order through our bookstore website. When you get the payment screen, you will select the “Stud Acct/PSEO/Other” option from the dropdown menu and input your student ID number when asked for account number. You will not be charged for your textbooks, but will still need to complete the process for the order to be placed. You can find step by step instructions to place your order under the textbooks tab.
Q: I am a PSEO student, how do I return my books?
A: PSEO students are required to return all books back in the same condition they were received in at the end of each semester. Minimal highlighting and marking on pages is acceptable. We will not be able to accept books back that have water damage, bite marks, ripped or torn covers/pages, or are soiled in any way. If the bookstore deems the book unreturnable, the student will have a charge placed on their South Central College student account for the USED price of the item. This charge must be paid prior to registering for future semesters, or for transcripts to be released. Items not returned by the Friday of the last week of the term (South Central College finals week) will also result in a charge for the USED price of each item placed on the student's account. Please be sure to check the SCC Important Dates page for these and other important dates.
Items we do NOT require back from our PSEO students:
**If you are a PSEO student who ordered one of these items and did not use it, it needs to be returned.
- Used stand-alone access codes (Ex. Cengage Unlimited, Revel, Hawkes Math Codes, ect.)
- Used Supply kits
- Used Art kits
- Used Lab & lecture packets
- Used Instructor made packets
**PSEO Culinary Arts students will be required to return all books and supplies at the end of the term.
Q: When will my order ship?
A: You will receive an email with tracking information once your order has shipped. It does take staff up to 48 hours to process and ship online orders. During higher volume times such as the beginning of a term, processing and shipping times will be longer. It is important to place your order as early as possible to avoid any delays. Please reach out to email@example.com with any questions.
Q: I dropped a class and need to take a book off my order. How do I do this?
A: Reach out the bookstore through email at firstname.lastname@example.org. Include your first & last name, order number and the name of the book(s) you would like removed from your order. *Please note: if your order has already shipped and you need to return a book, you will be responsible for the return shipping back to the bookstore. Follow the instructions for mailing it back that were included with your packing list.
Q: I dropped a class and need to return the book I received. How do I do do this?
A: Due to the COVID-19 pandemic, our campus bookstores are closed to students. If you need to make a textbook or supply return, it must be postmarked no later than the date posted on your packing list or receipt. No returns can be accepted after this date. Students are responsible for the return shipping fees. Items such as access codes or books in plastic must remain unopened to be accepted for return.
Returns should be mailed to:
(Put your order number here)
1920 Lee Boulevard
North Mankato, MN 56003
Q: Do I need to purchase a Cengage Unlimited Access Code for each course that requires it?
A: No! You only need to purchase one Cengage Unlimited Access Code. It will be good for all courses in the semester that require it. If you purchased 12 month access, you only need to make one purchase for the entire year.
Q: I ordered an access code, will it be emailed to me?
A: No, at this time we are only mailing access codes. Nothing will be emailed to students. You will receive a shipping confirmation email once your code has been shipped.
Q: I ordered a digital book, how do I access it?
A: You will receive an email with instructions sent to the email address you used when you placed your South Central College online order.
Q: I ordered a digital book but no longer need it, can I return it?
A: Due to the nature of digital books, all sales are final after purchase. We apologize for any inconvenience this may cause.
Q: How do I return my books at the end of the semester?
A: If you purchased your books through us, you are not required to return them to the South Central College bookstore. They are yours to keep. (PSEO students are required to return their books.) We offer an on campus book buyback at the end of each semester where you are welcome to try and sell your books back. Watch the SCC Bookstore website for dates and times. There is no guarantee books will be bought back, and buyback is offered on a first come, first served basis. Prices are and quantities purchased are subject to change throughout the duration of the book buyback event. We also offer an online buyback option through this website by clicking on the online buyback tab. Online buyback is always available and is offered through our wholesale book company. It is not run by the South Central College Bookstore.