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Customer Service

Online Ordering

Submit your order securely to us through this website. You can find a step by step ordering guide under the textbooks tab. Visit us again after you have placed your order to easily track your shipment and view order history. You will receive an order confirmation email after your place your order and a shipping confirmation email from UPS once your order has shipped with tracking information.

Shipping Policies

The South Central College, North Mankato Campus Textbook Center & Campus Store is proud to offer you the most competitive shipping rates.  All of our shipments are professionally packed to ensure the safety of your items in route.  On average, your order will be received in 3-5 working days. During August or December, delivery times may take longer.

South Central College Return Policies

Textbook Return Policy

 

1. All returns require a Textbook Center cash register receipt or packing list to be accepted. Customers are responsible for any return shipping costs with the exception of defective items.

2. Textbook returns are allowed during the first two weeks of fall and spring semester. Textbook returns for summer session are allowed through the first five days only. Check your packing list, order confirmation email or store receipt for exact dates.

3. No returns will be accepted after the return deadline. This allows store staff time to get charges on student accounts prior to the first financial aid disbursement.

4. New books must be returned in original condition, free from any writing, highlighting, or creases. Access codes must be unopened and unaltered. Books or packets purchased in shrink-wrap must be returned unopened in original shrink-wrap to receive a refund.

5. All textbook sales are final after the return deadline has passed.  Textbooks purchased after the two week fall/spring semester return window or the five day summer session return window at the start of the term are final sale.

 

The following items are not eligible for return:

·Opened shrink-wrapped textbooks, access codes, lab and lecture packets

·Access codes that have been opened, scratched off, or revealed in any way

·South Central College print cards

·Opened plastic wrapped merchandise

·Testing purchases

·Supply kits that have been opened and used (Art, Chemistry, Dental Assisting, Nursing, etc.)

 

Merchandise & Clothing Return Policy

1. Merchandise may be returned as long as it is in the same condition as purchased and in unopened original packaging with original pricing. Clothing should not be washed or worn. Any software or electronic items must be returned unopened. All general merchandise should be returned within seven days with the original receipt or packing list.

2. General merchandise purchased from the SCC bookstore website may be returned for a refund with the item's original receipt or packing list, less any shipping charges. Items may also be shipped back to the bookstore. Customers are responsible for any return shipping fees. Please notify the bookstore within five days from receipt of your order if there were any items damaged during shipment or if there were any discrepancies. Defective general merchandise can be returned or exchanged within seven days with the receipt or packing list.

Refund Method

A check will be issued for those purchases paid for with cash, unless allowable by college policy. A check will be issued for those purchases originally paid for by a personal check, but will not be issued until at least 14 days after date of purchase. Purchases over $100 cash will also be refunded in check form. Purchases paid for by a credit or debit card will be credited back to that card. Student account charge purchases will be credited back to the student account. 

Contact Support

Contact us anytime with questions or concerns via email at: bookstore@southcentral.edu.   

N. Mankato Campus

1920 Lee Boulevard
North Mankato, MN 56003
Local: 507-389-7221

Faribault Campus

1225 Third Street
SW Faribault, MN 55021
Local: 507-332-5812

South Central College,
A member of Minnesota State

Mission: South Central College provides an accessible and inclusive learning environment that cultivates student success and advances regional economic development.

© South Central College

The South Central College bookstore is unable to ship to PO Boxes.  Please use a physical street address for your order, or select an on-campus locker pickup at checkout.

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